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Privacy Policy

1. Privacy at Alphapharm Pty Ltd (trading as Mylan Australia) ACN002359739 ("Mylan").

At Mylan your privacy is important to us. We are committed to ensuring that information we hold about you is held securely and that your confidentiality is protected.

Mylan is bound by the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains how we treat information that we hold about you. It details the types of information we collect, how we may use that information and who we allow to access it. In addition to this policy we will on occasions provide you with specific statements about how we use particular information that we collect from you.

If you have any questions relating to this privacy policy please contact our Privacy Officer (contact details provided below).

2. What information does Mylan collect about you?

The types of information we ask you for will depend on the type of relationship we have with you and may include the following:

If you are a doctor or pharmacist:

If you are an individual consumer:

We only collect information that is reasonably necessary for the activities listed in Part 3. We will usually collect your personal information directly from you, unless it is not reasonable or practical to do so, or you have consented to us obtaining the information from someone else.

The collection, use, and disclosure of information contemplated in this Privacy Policy may involve a transfer of the information to jurisdictions located outside your country of residence that may not have equivalent laws and rules regarding personally identifiable information. In these cases, you will be asked to consent to such transfers and disclosures in accordance with this Privacy Policy.

3. Use and disclosure of your personal information

We use your personal information to:

We may disclose your personal information:

4. Information security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

Your information is stored securely whether in an electronic or physical form. For example, only staff needing access to the information are allowed access. Your personal information is stored in secured premises or in electronic databases requiring logins and passwords. Your personal information will be permanently de-identified or destroyed if it is no longer required for any purpose set out in Part 3, keeping in mind that some information must be kept for a number of years to comply with legal requirements.

5. Access and correction

You can request access at any time to personal information we hold about you. We will process your request within a reasonable time without charging you for making such request, correcting the information or associating the correction with the relevant personal information. You may ask us at any time to correct personal information held by us about you, which you believe is irrelevant to the purposes set out in Part 3, inaccurate, incomplete or out of date.

We try to ensure that all information we hold about you, which we collect, use or disclose is relevant to the purposes for which it has been collected, accurate, complete and up to date. You must promptly notify us if there are any changes to your personal information.

If you have any questions, concerns or complaints about our privacy policy or practices or would like more information please contact our Privacy Officer at:

Privacy Officer
Alphapharm Pty Ltd (trading as Mylan Australia)
PO Box R1462
Royal Exchange Post Office NSW 1225
Tel 02 9298 3999
Fax 02 9566 4686

EpiPen® is a registered trademark of Mylan, Inc,. EpiPen® and EpiPen® Jr. are distributed in Australia by Alphapharm Pty Ltd (trading as Mylan Australia) ABN 93 002 359 739, 30 The Bond, 30 -34 Hickson Road, Millers Point NSW 2000, Australia, Phone (02) 9298 3999, Customer Service Phone: 1 800 274 276,